Administrator

Administrator – Inglewood Nursing Home

40 hours per week – 9:00am – 17:30pm – £27,040 per annum

We are looking for a Full Time Administrator to join our friendly & fantastic team here at Inglewood Nursing Home. The role will be 40 hours per week between the hours of 9am-5.30pm (flexible), 5 days per week. Please note that there may be occasions when you are required to work outside of these times, so a flexible approach is required.

The Administrator will oversee and manage all administrative functions within the care home. The role is pivotal in supporting the Registered Manager to ensure that the business operates efficiently, meets its objectives, and delivers high-quality service to residents. You will be the key point of contact between the care home and the Support Office, ensuring administrative processes align with company policies and the needs of the care home.

Job Purpose

• To ensure that the business is administered in a professional manner which assists the Registered Manager in achieving the business’ aims & objectives, as well as dealing with all administrative functions to support the Registered Manager in the smooth running of the home.
• To be the first point of contact for visitors and telephone enquiries, fostering a professional, caring image of the home.
• Liaising with the Support Office to ensure that they are kept fully informed of all matters regarding the home.
• Be responsible for the day to day running of the reception / admin office.
• Assist the Registered Manager to control business priorities through planning and checking on tasks and targets including training, recruitment, agency use etc.
• Take minutes for meetings as directed by the Registered Manager.
• Input and maintain the CRM system, including updating of residents’ information.
• Raise orders on the purchase ordering system ensuring they are checked and processed on time, allowing finance to pay suppliers in a timely fashion.
• Ensure compliance is met at all times in line with governing body.

Requirements for the Role

• At least two years’ experience working as an Office Manager/Administrator – ideally from care sector
• Strong systems background to include CRM, employee databases, time and attendance systems.
• Recruitment and payroll experience desirable.
• Proficient in using Microsoft Office
• Experience of working as an Administrator in a similar/busy environment would be beneficial
• Strong communication skills both oral and written
• Excellent interpersonal skills, which include a polite and professional approach

In return, we offer you:

• A highly competitive salary
• A range of benefits designed to support your development and wellbeing
• Industry recognised training, including ongoing professional development
• Company Pension Scheme
• Canford Rewards High Street Discount Scheme
• Birthday Break (more than 1 year service get your birthday off as a paid holiday).
• Canford Milestones – Long Service Recognition Scheme

We are part of the Canford Healthcare group of homes.

Our philosophy is to create a secure, relaxed, happy and homely atmosphere for the residents to live in and for the staff to work in. We specialise in providing quality nursing and residential care for the elderly.