Thank you for looking after my father so well, he enjoyed his stay at the Ashridge so much
–Ashridge Resident’s Daughter
Ashridge Court's philosophy is to provide a holistic resident centred service where staff are aware that they are working in the residents home. We will provide a high standard of nursing and medical care at all times. We will treat the residents with dignity and respect.Their family and friends will always be made welcome,encouraged to visit, stay for a meal and spend time together.Staff are sympathetic to, and able to recognise,understand and cater for residents individual needs.Discrimination of any kind will not take place,on any grounds.
Residents living in Ashridge Court Nursing Home in East Sussex have the right to:
- Dignity and respect by staff of all beliefs and choices of lifestyle and in all circumstances.
- Confidentiality in all matters,personal and medical and protection of interests,social and legal.
- Freedom of movement and activity,subject only to safety.
- Freedom of choice,so far as is practicable.
- A homely and safe environment.
- Feel and be treated as a valued member of the small community of the Care Centre
- Have visitors whenever and wherever wanted.
- Associate with others and build up relationships, both inside and outside the Home.
- Have spiritual,emotional and physical needs met and respected.
- A high standard of nursing care,be given details of medical condition on request.To have a named Nurse and named Care Assistant and to choose own General Practitioner and Dentist.
- Be consulted on all aspects of living in the Home and nursing care and have the right to say “No”.
- Go to bed at the chosen time and to have a lie-in and breakfast in bed.
- Have free access to the Manager and Inspectorate, and have complaints taken seriously and dealt with promptly and fully.
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To me it was quite evident that regardless of the role, whether it might be nursing, caring, catering, office, housekeeping, maintenance or grounds, (my apologies for those I may not have included), everyone was totally committed and dedicated to caring not only for the residents but the relatives as well.
— A Canford Resident